Shipping & Returns
Shipping Information
When placing an order, please allow 3-5 working days for us to blend, pack and ship your item(s). For bulk custom blend orders we ask that you please contact us for an individual estimation on blending and packaging times.
We do not charge any additional packaging or handling fees. All items are shipped via Australia Post and only the postage cost (calculated by weight) of the items purchased is charged.
For more detail on individual shipping times and rates to your area, please visit the Australia Post website.
Refund and Returns
Your satisfaction is our first priority at One Little Leaf. In fact, we hope you love our products! If however, your item is faulty upon receipt, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned unused and with their original packaging.
Returns Process
To return an item, please email us at info@onelittleleaf.com.au with:
- A description of the item and why you wish to return it
- Your name and Order Number (appears on the top of the confirmation email)
- Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.
Once your return is approved please send it to:
4 McNamee Blvd, Lucas, Victoria, 3350.
